Delivery Policy

1. General

This Delivery Policy applies to all orders placed through our website.

All orders are processed in accordance with availability and operational capacity.

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2. Processing Time

Orders are typically processed within 1–3 business days.

During high demand, product launches, or custom production, processing times may be extended.

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3. Shipping

We offer shipping within Sweden and selected international markets.

Available shipping options and costs are displayed at checkout.

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4. Delivery Time

Estimated delivery times:

• Sweden: 2–5 business days
• EU: 3–7 business days
• International: 5–14 business days

Delivery times are estimates and may vary depending on location, carrier, and external factors.

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5. Tracking

Tracking information will be provided once the order has been shipped, where applicable.

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6. Delays

We are not responsible for delays caused by:

• Shipping carriers
• Customs processing
• External events beyond our control

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7. Unclaimed Shipments

If a shipment is not collected and is returned to us, we reserve the right to charge for return shipping and handling.

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8. Damaged Deliveries

If your order arrives damaged, contact us immediately with:

• Order number
• Description of the issue
• Photos of the damage

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9. Incorrect Address

Customers are responsible for providing accurate shipping information.
We are not liable for deliveries made to incorrect addresses provided by the customer.

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10. Contact

For delivery-related questions:
signal@k9trainingsystems.com

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