Refund policy

Returns & Refund Policy

Returns

You have the right to return your order within 14 days of receiving it.

Products must be returned in their original condition, unused and with all included parts and packaging where applicable.

To start a return, please contact us at signal@k9trainingsystems.com before sending the product back.

Refunds

Once we have received and inspected the returned product, we will notify you if the return is approved.

Approved refunds are issued within 14 days using the original payment method.

Return Shipping

Return shipping is paid by the customer unless the product is faulty, damaged, or otherwise agreed.

Please keep your return shipping receipt until the return has been completed.

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